Comments on: Dear LEGO People

By: SinP

SinP — Fri, 26 Oct 2007 13:40:09 +0000

I can’t wait to buy lego’s for our little one and the response Stephen got from then further solidified our expectation from them. Good for them and good for Stephen for writing!

By: Gill

Gill — Thu, 25 Oct 2007 15:29:57 +0000

Very impressive customer service from Lego – that probably explains why they have been around for so long!

By: Cottontimer

Cottontimer — Wed, 24 Oct 2007 07:43:50 +0000

Isn’t it cute the stuff they think up?

By: Cottontimer

Cottontimer — Wed, 24 Oct 2007 07:43:22 +0000

Goodness. I honestly cannot think that far ahead! lol

By: Abigail

Abigail — Wed, 24 Oct 2007 04:35:24 +0000

How sweet that he wrote to the LEGO people! That’s cool that they responded so nicely too.

By: Mom of a Lego Kid

Mom of a Lego Kid — Tue, 23 Oct 2007 16:50:36 +0000

Thanks.

Just wait though. Your Stephen will probably be an expert builder by the time he is 7!

By: Cottontimer

Cottontimer — Tue, 23 Oct 2007 15:12:19 +0000

What a great Lego blog you’ve got! We’ve stayed away from frustration by not buying kits that are much beyond Stephen’s age range. Mom and Dad don’t need the hassle! lol

By: Cottontimer

Cottontimer — Tue, 23 Oct 2007 15:09:46 +0000

I don’t think I played with Lego much when I was a kid! Stephen would have loved the space Lego sets but their new Mars Mission line is pretty cool too.

By: Mom of a Lego Kid

Mom of a Lego Kid — Tue, 23 Oct 2007 15:02:28 +0000

That’s great to hear that LEGO was so responsive. My son just did a lego review on the Lego Shadow Crawler ( http://legos-legos.blogspot.com/2007/10/review-of-lego-exoforce-shadow-crawler.html ) which he did not like at all, because it wouldn’t stand up and stay balanced.

Other than that, he really loves practically everything that lego delivers. (Although I must admit, that with the larger sets, there is typically a time of frustration and tears somewhere in the project. But of course that makes it even sweeter when you overcome the difficult sections and get to the final outcome).

By: Deb L

Deb L — Tue, 23 Oct 2007 14:54:51 +0000

I am not at all surprised at the quality of customer service.

We’ve bought various products from them for many years (my brothers and I had Legos as kids, remember the original Space Legos? very fun) and almost never have had any problems with the pieces.

I think I had to write in or call them once, but I forget what it was that was missing. It was sent promptly. That I do remember. It’s part of why I will still buy their products even though they are more expensive than other similar building toys.