Update on Wanadoo Broadband (Or Lack Thereof)
Posted by Cottontimer on 18 Apr 2006 | Tagged as: London
Not that most of you will care too much but I thought I’d try to help anyone who comes via a search engine looking for information on why Wanadoo is CRAP. According to The Register, Wanadoo had a problem with the software used to keep track of customers who’ve had problems with their broadband after being moved to the new LLU network (that’s us!!). Many many customers were lost in the system and some have even been without broadband for almost three months! *screams*
At least there’s a place to turn to now. Kevin Ellis from London has started an online forum – Wanadoo Problems. I don’t know how he manages to run it, though, considering he’s been without broadband for EIGHT weeks now. Thank goodness there are proactive people like him. Hope Wanadoo gets their act together because more people are documenting their troubles publicly.
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Can’t you just cu your losses and run? Seem to remember you said it wasn’t that easy for some reason. Even if it cost me I’d ditch this bunch of jokers without thinking. Pipex in the UK work well for folks I know.
pieman: You’d think that would be the way to go but based on what I’ve read, once you get moved to the LLU, it’s a real pain to change providers because the LLU system is still so new. And since I’ve gotten a free provisional dial-up account, switching would probably mean at least 2 weeks of no internet at all whatsoever. Rock and a hard place, I tell ya.
Three months eh? Well, at least you have a scope of time you can happily gnash your teeth in!
mdmhvonpa: Gnashing my teeth, biting my lips, bashing the router in….